Privacy Policy

1. INTRODUCTION

Let's Role, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job matching platform ("Service").

By using our Service, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our Service.

2. INFORMATION WE COLLECT

We collect various types of information to provide, improve, and personalize our Service for you. Below is a breakdown of the data we collect:

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, username, password.

• Profile Information: Work experience, skills, education, job preferences, location.

• Job Postings: Job descriptions, requirements, company information (for employers).

• Communications: Messages sent through our platform, customer support interactions.

• Payment Information: Billing details for premium services (processed by third-party providers).

2.2 Information We Collect Automatically

• Device Information: IP address, browser type, operating system, device identifiers.

• Usage Data: Pages viewed, features used, time spent on platform, click patterns.

• Location Data: General geographic location based on IP address.

• Cookies and Tracking: Session data, preferences, analytics information to enhance platform performance and user experience.

2.3 Information from Third Parties

• Social Media: Profile information if you connect social media accounts (e.g., LinkedIn, Facebook).

• Data Partners: Publicly available professional information to enhance matching (e.g., skills, certifications).

• Service Providers: Information from analytics, security, and payment processors.

3. HOW WE USE YOUR INFORMATION

We use your information to provide and improve our platform and ensure the Service meets your needs.

3.1 Primary Uses

• Matching Services: Connect job seekers with relevant opportunities and employers with candidates.

• Account Management: Create and maintain user accounts, authenticate users, and provide access to the platform.

• Communication: Send notifications, updates, and platform-related messages (e.g., job alerts, system updates).

• Customer Support: Respond to inquiries, resolve issues, and provide assistance.

• Service Improvement: Analyze usage patterns to refine our matching algorithms and enhance the user experience.

3.2 Secondary Uses

• Marketing: Send promotional content about our services (with your consent). You can opt-out at any time.

• Legal Compliance: Comply with applicable laws, regulations, and lawful requests by governmental authorities.

• Safety and Security: Detect fraud, prevent abuse, and maintain platform integrity.

• Business Operations: Conduct internal analytics, reporting, and business development.

4. INFORMATION SHARING AND DISCLOSURE

We are committed to keeping your data private but may share it in the following ways:

4.1 With Other Users

• Profile Information: Visible to potential job matches or candidates.

• Job Postings: Visible to relevant job seekers or employers.

• Messages: Shared between users through our platform for communication purposes.

4.2 With Service Providers

We may share your information with trusted third-party service providers to perform necessary functions:

• Cloud hosting and data storage providers.

• Analytics and performance monitoring services.

• Payment processing companies.

• Customer support tools.

• Security and fraud prevention services.

4.3 For Legal Reasons

We may disclose your information if required by law or if necessary to:

• Comply with valid court orders, subpoenas, or legal processes.

• Protect our rights, property, or safety.

• Investigate potential violations of our Terms of Service.

• Prevent fraud or illegal activities.

4.4 Business Transfers

In the event of mergers, acquisitions, or asset sales, your information may be transferred to the acquiring party, subject to appropriate confidentiality agreements.

5. STATE-SPECIFIC CONSUMER RIGHTS

In addition to the federal privacy laws, residents of certain states (including California, Virginia, Colorado, Connecticut, and others) have additional rights regarding their personal information. These rights may vary slightly depending on the state in which you reside.

5.1 Consumer Rights by State

• Right to Know (Access): You have the right to request details on the personal information we collect, use, or share about you, including the categories of data, the purposes for collection, and who we share it with (CCPA, VCDPA, CPA, CTDPA).

• Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., for legal or business purposes) (CCPA, VCDPA, CPA, CTDPA).

• Right to Correct: You can request to correct inaccuracies in your personal information that we maintain (VCDPA, CPA, CTDPA).

• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information for targeted advertising purposes (CCPA, CPA, CTDPA).

• Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format (VCDPA, CPA, CTDPA).

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights, including providing you with equal access to services and features (CCPA, CPA, CTDPA).

5.2 Exercising Your Rights

To exercise your rights under applicable laws, please submit your requests to:

• Email: legal@letsrole.ai

We will verify your identity before processing requests, typically by sending an email confirmation or requiring account verification. We will respond to your requests within 45 days (extendable to 90 days for complex requests).

You may designate an authorized agent to make requests on your behalf by providing appropriate documentation.

6. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide our services and maintain your account.

• Comply with legal obligations.

• Resolve disputes and enforce agreements.

• Fulfill the purposes outlined in this policy.

Specific Retention Periods:

• Active Account Data: Duration of account plus 3 years.

• Inactive Accounts: 2 years after last activity.

• Job Posting Data: 3 years after posting expiration.

• Communication Records: 7 years for legal compliance.

• Usage Analytics: 2 years in anonymized form.

7. DATA SECURITY

We implement reasonable security measures to protect your personal information, including:

• Encryption of data in transit and at rest.

• Regular security assessments and updates.

• Access controls and authentication requirements.

• Employee training on data protection.

• Incident response procedures.

Important: No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information, but we strive to implement robust security protocols.

8. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your information may be transferred to and processed in the United States. By using our Service, you consent to this transfer and processing in accordance with this Privacy Policy.

9. CHILDREN'S PRIVACY

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

10. COOKIES AND TRACKING TECHNOLOGIES

10.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality.

• Analytics Cookies: Help us understand how users interact with our Service.

• Preference Cookies: Remember your settings and preferences.

• Marketing Cookies: Deliver relevant advertisements (with your consent).

10.2 Cookie Control

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

11. THIRD-PARTY LINKS AND SERVICES

Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party practices, and we encourage you to review their privacy policies before interacting with their platforms.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Material changes will be communicated through:

• Email notification to registered users.

• A prominent notice on our platform.

• Updated "Last Modified" date.

Your continued use of the Service after changes constitutes your acceptance of the updated policy.

13. CONTACT INFORMATION

13.1 General Privacy Questions

• Email: legal@letsrole.ai

• Mail: Let's Role, Inc., Attn: Privacy, 3625 Dudley Street, San Diego, CA 92106

13.2 California Privacy Rights

• Email: ccpa@letsrole.ai

• Phone: (916) 572–2900

14. EFFECTIVE DATE

This Privacy Policy is effective as of October 26, 2025 and applies to all information collected on or after this date.

Last Updated: October 26, 2025 Version: 1.0

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